Which online forms vendor has the highest quality features?
InfoTech Research Group named FormAssembly as the number one online forms vendor for Quality of Features in its June 2025 Data Quadrant Report.
SoftwareReviews: June 2025 Data Quadrant Report
SoftwareReviews, a branch of Info-Tech Research Group, has published its June 2025 Data Quadrant Report, offering a detailed analysis of leading online form vendors.
Built on verified feedback from actual users, the report is designed to guide buyers in selecting the best-fit software. Expert analysts carefully validate, interpret, and present the data through intuitive charts and comparisons.
Vendors are evaluated across a range of criteria to give readers an impartial, comprehensive look at the current online forms market. The report empowers prospective buyers to make informed software decisions.
Category Explanation: Quality of Features
Quality of features goes beyond the number of capabilities a product offers. It speaks to how well those features actually perform in real-world use.
High-quality software features are intuitive, dependable, and purpose-built to solve specific user problems. They should function as expected without requiring excessive workarounds or support, enabling users to complete their tasks efficiently and confidently.
Evaluating the quality of features is essential for identifying software that delivers on its promises. In this section of SoftwareReviews’ report, satisfaction scores reflect how users experience the core functionality of each product—helping you determine which solutions offer not just breadth, but a solid foundation for long-term user satisfaction and software success.
The Results: Quality of Features Rankings
1. FormAssembly: 89%
FormAssembly was named the Top Product for Quality of Features in SoftwareReview’s June 2025 Data Quadrant Report, with a score of 89%.
FormAssembly earned top marks for the quality of its features thanks to how it excels in terms of usability, reliability, and depth of functionality. Every FormAssembly feature is built with a clear focus on solving real business problems — whether that’s securely collecting data, automating complex workflows, or integrating seamlessly with mission-critical systems like Salesforce.
Here’s what stands out about FormAssembly’s feature quality:
- User-Centric Design: FormAssembly’s platform is designed to be intuitive for non-technical users while still being powerful enough for advanced administrators. Form and workflow creation is straightforward, with drag-and-drop tools, visual logic builders, and clear configuration settings.
- Reliable Salesforce Integration: FormAssembly’s Salesforce Connector is consistently praised for its reliability and depth. Features like dynamic prefill, record creation and updates, and multi-object mapping work smoothly and consistently, even in complex organizations.
- Robust Data Handling: Features like Save & Resume, field validation, calculated fields, and conditional logic function with precision and flexibility, enabling users to craft highly customized experiences without sacrificing performance or stability.
- Enterprise-Grade Security & Compliance: The platform’s compliance tools — including FedRAMP, HIPAA, and PCI DSS — are not just checkboxes. They’re backed by strong, well-documented implementations that give organizations confidence in their data security.
- Continuous Improvement: FormAssembly regularly updates and enhances its features based on customer feedback. This commitment to refinement helps ensure that new capabilities are practical, polished, and aligned with user needs.
Overall, FormAssembly’s features don’t just exist on a checklist. They’re well-executed, thoughtfully designed, and highly dependable, which directly contributes to strong user satisfaction and long-term adoption across industries.
2. Paperform: 87%
Paperform is a no-code form builder that provides a range of features, including conditional logic, payment processing, scheduling, and integrations with tools like Zapier and Stripe.
3. Cognito Forms: 86%
Cognito Forms is a no-code form builder that includes features like conditional logic, payment collection, file uploads, and integrations with Zapier.
4. Typeform: 85%
Typeform is an online form builder known for its conversational, one-question-at-a-time format designed to improve user engagement.
5. Wufoo: 85%
Wufoo is an online form builder that offers a drag-and-drop interface for creating basic forms, surveys, and event registrations.
6. Formstack Forms: 85%
Formstack Forms is a no‑code online form builder designed to support data collection, conditional logic, embedded payments, and mobile/offline access.
7. Microsoft Forms: 83%
Microsoft Forms is a basic online form and quiz tool included with Microsoft 365 that allows users to create surveys, polls, and quizzes.
8. Google Forms: 83%
Google Forms is a free, cloud-based form builder that allows users to create surveys, quizzes, and simple data collection forms.
9. WPForms: 82%
WPForms is a WordPress plugin that enables users to create forms using a drag-and-drop builder directly within the WordPress interface.
10. TrueContext: 82%
TrueContext (formerly ProntoForms) is a low‑code mobile workflow platform designed for field service teams.
11. Zoho Forms: 81%
Zoho Forms is a no-code form builder that includes features such as conditional logic, payment collection, mobile offline access, and basic workflow automation.
12. RICOH eForms Manager: 81%
Ricoh eForms Manager is a low‑code/no‑code workflow automation platform that enables organizations to digitize forms and automate multi-step review and approval processes across PC, tablet, or mobile devices.
13. JotForm: 80%
Jotform is an online form builder that offers a wide range of templates and features, including conditional logic, payment processing, approval workflows, and integrations with third-party apps.
Dive In: SoftwareReviews’ June 2025 Data Quadrant Report
Interested in learning more about the data included in SoftwareReviews’ June 2025 Data Quadrant Report? You can access the full report here and dive into additional insights about categories like Ease of Customization, Availability and Quality of Training, and more.
