create a survey

SURVEYS

Create Surveys That Collect Data and Drive Action

Collect survey responses that initiate workflows, trigger approvals, generate documents, and update your systems, all while using FormAssembly’s flexible tools to make sure the user experience is mobile-friendly, professional, and interactive.

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Design surveys that feed workflows, not just spreadsheets

Survey responses can trigger automated workflows, route data to the right teams or systems, generate documents, and feed approvals or follow-up actions.

At the same time, FormAssembly delivers survey capabilities for any level of complexity, providing multiple question types, branching logic, skip logic, mobile-friendly design, and branding customization. Whether you need a simple feedback form or a process-driving survey, FormAssembly supports both.

Use AI assistance to build surveys that activate workflows

Fai, FormAssembly’s agentic AI assistant, can help teams design surveys quickly. Simply describe the questions you need to ask and the outcome you want – whether it’s collecting responses, routing approvals, or generating follow-up documents – and Fai will suggest the survey structure, logic, and workflow steps to match.

Common survey-driven processes include:

  • Customer feedback that triggers follow-up actions
  • Incident or compliance reporting workflows
  • Employee engagement and HR surveys
  • Event or program evaluation forms
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Features

Capture structured, actionable survey data

FormAssembly surveys are designed to collect accurate, usable data that can feed any workflow.

Multiple question types

Choose from options like open text, multiple choice, rating scales, and date fields to capture the data you need.

Conditional logic and branching

Show or hide questions based on responses to ensure every survey adapts to the participant.

Skip logic

Guide respondents through relevant paths to improve completion rates and data quality.

Branding customization

Match your organization’s branding with your logos, brand colors, and fonts for a professional survey experience.

Mobile-friendly

Design surveys that work seamlessly on any device, so participants can respond anytime, anywhere.

Workflow-ready structure

Every survey is built to feed structured data into workflows, trigger actions, and integrate with connected systems.

Use cases

Common ways teams use surveys in FormAssembly

Customer feedback surveys

Collect insights that automatically trigger follow-up actions, notifications, or approvals.

Employee engagement surveys

Capture responses that feed HR workflows, performance tracking, or action plans.

Incident and compliance reporting

Surveys start processes that route reports, escalate issues, and track resolution.

Event and program evaluations

Gather responses that generate reports, certificates, or follow-up communications.

Application and registration forms

Collect information and automatically route submissions through approvals or enrollment workflows.

Market research surveys

Aggregate structured data that can feed dashboards, analytics, or operational systems.

FAQs

Can surveys trigger workflows?

Yes. FormAssembly surveys can start automated workflows that route responses, generate documents, and trigger approvals or notifications.

What survey features are included?

FormAssembly supports multiple question types, branching and skip logic, mobile-friendly design, and branding customization.

Can survey responses integrate with systems like Salesforce?

Yes. Responses can flow directly into connected systems, eliminating manual data entry and supporting downstream actions.

Does FormAssembly support complex survey logic?

Yes. Conditional logic and branching can span the entire survey, and surveys can trigger workflow-level routing and actions.

Can AI assist with survey creation?

Yes. Fai helps teams design survey-based workflows by suggesting structure, logic, and workflow steps based on your goals.

Are surveys suitable for simple data collection?

Absolutely. Whether you need a basic feedback form or a workflow-driving survey, FormAssembly can support your use case.

Collect survey responses that power action

See how FormAssembly helps teams create surveys that capture structured data, drive workflows, and deliver insights and actions automatically.

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