Which online forms vendor has the most features?
InfoTech Research Group named FormAssembly as the number one online forms vendor for Breadth of Features in its June 2025 Data Quadrant Report.
SoftwareReviews: June 2025 Data Quadrant Report
SoftwareReviews, a division of Info-Tech Research Group, recently released their June 2025 Data Quadrant Report. The report provides software users with a comprehensive evaluation of the top vendors in the online forms industry.
Designed to help buyers make better decisions about which software solution is right for them, the report uses feedback from real users of each of the online forms vendors evaluated. The data and feedback provided is meticulously verified and thoroughly analyzed by a team of dedicated data analysts before being packaged in easy-to-understand charts and graphs.
Each vendor is compared and contrasted against all others in various categories that create a holistic, unbiased view of the online forms landscape. SoftwareReviews’ goal is that the resulting report can be used by prospective software buyers to determine which online forms vendor is the right for them.
Category Explanation: Breadth of Features
“Breadth of features” refers to the range and variety of functions a software product offers to support different tasks, use cases, and user needs. Rather than focusing solely on one narrow capability, feature-rich platforms empower users to accomplish multiple goals within a single solution, thereby improving efficiency and reducing the need for additional tools.
Whether it’s data collection, automation, integration, or reporting, a wide breadth of features ensures that users can tailor software to match their specific workflows and business processes.
This category is especially important when evaluating software scalability and long-term value. A solution with a robust set of features can support organizations as their needs evolve, eliminating the need for constant vendor switching or workaround solutions.
The satisfaction scores in this category reveal how well each product delivers on functional depth and variety, helping decision-makers choose tools that not only solve today’s problems but also support future growth.
The Results: Breadth of Features Rankings
1. FormAssembly: 89%
FormAssembly was named the Top Product for Breadth of Features in SoftwareReview’s June 2025 Data Quadrant Report, with a score of 89%.
FormAssembly offers a broad and versatile feature set that supports a wide variety of data collection, automation, and integration needs. It’s not just a form builder; it’s a robust data workflow platform designed to handle everything from basic web forms to complex, multi-step processes tied to systems like Salesforce, HubSpot, Sharepoint, and more.
Here are some key aspects of FormAssembly’s features:
- Advanced Workflow Capabilities: With its Workflow builder, users can create multi-step processes that include conditional routing, approvals, notifications, integrations, and more—all in a visual, no-code interface.
- Deep Salesforce Integration: FormAssembly has one of the most powerful Salesforce connectors available, supporting bi-directional data flow, prefilled forms, dynamic picklists, record lookups, and object relationships across standard and custom objects.
- Flexible Data Collection Tools: Users can collect data through secure web forms that support logic-driven experiences, file uploads, e-signatures, calculations, and Save & Resume functionality.
- Compliance & Security Features: The platform offers enterprise-grade compliance and security, including HIPAA, GDPR, FedRAMP, and PCI DSS Level 1, making it suitable for highly regulated industries.
- Customization & Branding: Every form and workflow is fully customizable to match an organization’s branding and user experience needs, without compromising function.
- Integration Ecosystem: Beyond Salesforce, FormAssembly connects with tools like HubSpot, Google Sheets, PayPal, Stripe, and more. It can also accommodate custom webhooks for even greater process flexibility.
Altogether, these features mean that FormAssembly can serve a wide range of use cases — from higher ed admissions and healthcare intake to nonprofit program applications and enterprise IT request processes. The platform’s comprehensive feature set empowers teams to scale their operations and solve complex problems, all while staying within a single, centralized solution.
2. Paperform: 88%
Paperform provides a flexible set of tools for creating forms, surveys, and landing pages, with support for payment collection and conditional logic. Its feature set is geared toward small and mid-sized teams looking to combine data collection with visual design and basic workflows.
It emphasizes design customization and ease of use, offering a no-code editor, conditional logic, and integrations with popular business tools.
Key capabilities include:
- Customizable templates
- Payment collection
- Integration with CRMs, email marketing platforms, and project management software
3. Cognito Forms: 85%
Cognito Forms supports multi-page forms, calculations, conditional logic, recurring payments, and approvals, offering a versatile feature set for structured data collection. The platform is commonly used by organizations that need math-heavy forms, approvals, and internal process automation.
Notable features include:
- Role-based workflows
- Calculations
- Recurring payments
- Integrations with common business systems
4. Zoho Forms: 83%
Zoho Forms provides workflow automation, approvals, notifications, and CRM connectivity, supporting a broad range of business processes. It is an online form builder that is part of the broader Zoho business software ecosystem, supporting form creation, workflow automation, and data collection with integrations across Zoho’s CRM, finance, and productivity tools. The platform is commonly used by organizations that already rely on Zoho applications and want native integrations across their business processes.
Key capabilities include:
- Conditional logic
- Approvals
- Notifications
- Integrations with third-party tools
5. Google Forms: 82%
Google Forms provides essential form and survey capabilities, including quizzes, response collection, and simple branching logic. Its features are best suited for straightforward data capture and internal surveys.
Core functionality includes:
- Basic logic branching
- Templates
- Built-in collaboration through shared Google accounts
6. WPForms: 81%
WPForms supports contact forms, surveys, registration forms, and basic workflows within WordPress websites. It focuses on ease of use for site owners who want to add contact forms, registration forms, and surveys to their sites without custom coding. The tool is most commonly used by small businesses and website administrators working in the WordPress ecosystem.
Notable features include:
- Drag-and-drop form building
- Spam protection
- Payment integrations
- Basic workflow options
7. JotForm: 81%
Jotform is a general-purpose online form builder that supports a wide range of use cases, from simple contact forms to complex workflows, approvals, and payment collection. It offers a large template library, drag-and-drop design tools, and integrations with numerous third-party applications. The platform is used by organizations of various sizes for internal and external data collection.
Core capabilities include:
- Conditional logic
- Payment processing
- Approval flows
- Reporting tools
8. Microsoft Forms: 81%
Microsoft Forms offers surveys, polls, quizzes, and simple branching logic. Its feature set is integrated into the Microsoft 365 ecosystem, making it suitable for basic organizational data collection. The product is primarily used inside organizations that use the Microsoft suite and need basic data collection and reporting.
Key features include:
- Real-time response summaries
- Basic branching logic
- Integrations with Excel and other Microsoft services
9. Wufoo: 80%
Wufoo is a web-based form builder that offers template-driven form creation, drag-and-drop design tools, and basic workflow capabilities. It supports common use cases such as contact forms, event registrations, and simple online payments, and includes reporting dashboards and integrations with popular payment and business applications.
Its feature set includes:
- Form templates
- Basic conditional logic
- File uploads
- Integrations with tools for email, payments, and CRMs
10. TrueContext: 79%
TrueContext focuses on mobile data collection with offline support, structured workflows, and enterprise system integrations, particularly for field-based teams. The platform is primarily used in industries such as utilities, telecommunications, and field services where mobile reliability and data accuracy are critical.
Core features include:
- Offline form completion
- Data synchronization
- Secure mobile workflows
- Enterprise integrations
11. Formstack: 78%
Formstack is a workplace productivity platform that combines form creation, workflow automation, and document generation, targeting structured and enterprise use cases. It is designed to help organizations streamline data collection and document-driven processes. The platform is frequently used in regulated industries for use cases that require structured data handling.
Key features include:
- Form logic
- Workflow routing
- Document generation
- Integrations with CRM and storage platforms
12. Typeform: 77%
Typeform offers surveys, quizzes, and conversational forms with conditional logic and audience engagement features. It emphasizes user experience and visual design, with built-in logic, integrations, and analytics. The platform is often used for customer feedback, market research, and lead generation forms that prioritize engagement.
Key features include:
- Conditional logic
- Customizable templates
- Integrations with marketing automation and CRM tools
13. RICOH eForms Manager: 72%
RICOH eForms Manager provides document-centric workflow and approval processes for enterprise and compliance-focused environments. It focuses on document-centric processes, data routing, and system integrations, particularly within legacy and on-premises environments. The platform is typically used by large organizations that require structured approvals and controlled data handling.
Primary capabilities include:
- Enterprise workflow management
- Data validation
- System integrations
- Support for hybrid cloud and on-premise deployments
Dive In: SoftwareReviews’ June 2025 Data Quadrant Report
Interested in learning more about the data included in SoftwareReviews’ June 2025 Data Quadrant Report? You can access the full report here and dive into additional insights about categories like Quality of Features, Ease of Customization, and more.
