

The numbers
May 4
launch date for Aid-a-Gator
12,000
form submissions to date
$10+ million
in funds dispersed
Use Cases
Aid-a-Gator and the CARES Act
A revamped Aid-a-Gator process enables the distribution of federal funding for emergency assistance.
The university’s Aid-a-Gator program is a longstanding initiative to deliver resources to students and staff in need. These needs often appear in times of emergency or crisis, and funds have been used in the past after natural disasters, like hurricanes. In 2020, the coronavirus pandemic rapidly increased the number of students and community members who needed to request different types of financial support.
Amidst the COVID-19 crisis, the university received funds from the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act. This provided emergency funding to help qualifying individuals receive federal aid for unexpected expenses related to travel, housing, technology requirements, and other unforeseen circumstances.
A revamped Aid-a-Gator form process was designed to deliver easy access for requests related to the CARES Act. The newest form was created with conditional logic, and when each form is submitted, it creates a case tied to Aid-a-Gator and a related record in Salesforce. On the backend, staff review the associated attachments, written letters, and anticipated budget needs.
Although the Aid-a-Gator relief process was traditionally available through a paper form, the number of submissions was historically low. The newest version of form is also set up through the Human Resources department so that resources can be distributed to university staff members on an as-needed basis.
Given the nature of government funding, the university will be able to use important form data and Salesforce insights to generate reports and analysis of all distributed funds.

S-U Grade Option or Drop
The Satisfactory-Unsatisfactory form option allows students to elect the type of final grading they wish to pursue.
The grade option form, built by TJ Sumerford, Gator360 Manager, allows students to select which courses they want to submit for pass/fail according to the university’s revised grading and drop policies. Brian described this process as an event that would take place perhaps once in a generation, which presented a unique opportunity to create a one-time form in order to fill an immediate need.
The S-U grade option form was placed behind a single sign-on for quick access and identification. This previously existed as a lengthy paper form, which was no longer feasible due to in-person restrictions on campus. The form is powered by prefill connectors and currently has over 23,000 associated records.


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