Success Story
Industry
Nonprofit
Simplifying the Path to Homeownership: Atlanta Habitat’s Digital Leap with FormAssembly
36 hours
per month of data entry saved
$10,000
of additional annual revenue made
Overview
Atlanta Habitat for Humanity (AHFH), has been serving Atlanta for over 40 years empowering families through homeownership. However, outdated processes like paper forms and manual data entry were slowing down their mission. With FormAssembly, AHFH streamlined their data collection, digitized critical workflows, and enhanced both donor engagement and event management. By making the shift to digital, AHFH has not only improved their operational efficiency but also strengthened their ability to support families in achieving their homeownership goals.
time consuming & manual processes
Challenge
To determine homeownership eligibility, AHFH required interested families (limited to 50 per month) to attend an in-person informational session and submit a paper application that would be reviewed on the spot by a volunteer and then be entered into their CRM. This process was time-consuming for both the organization and the applicants. Additionally, AHFH expanded its fundraising efforts and staff growth events, they also saw the need to streamline internal and client-facing processes
“We’ve expanded our event capabilities both internally and externally with easy-to-build forms that provide a user-friendly respondent experience.”
streamlined internal and client-facing processes
Solution
By digitizing their forms with FormAssembly, AHFH has revolutionized their operations, enhancing both accessibility and efficiency. The Home Buyer Program Interest Form now employs quota features and rules to manage applications seamlessly, reducing time spent on data processing and error checking. The upgraded Donation & Pledge Forms simplify the giving process with automatic updates and reminders for board members. Additionally, FormAssembly has streamlined event management, making RSVP tracking straightforward and cutting down on manual data entry and follow-ups.
These improvements have saved AHFH over 36 hours per month and boosted their annual revenue by $10,000.
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