FormAssembly Release: New SCA-Compliant Stripe Connector

Due to unforeseen circumstances, we had to roll back the updated Stripe Connector with SCA Compliance. Please read more details here.

As of this week, FormAssembly’s Stripe Connector is now fully Strong Customer Authentication (SCA)-compliant on all plans. This means our users can now confidently use the connector to process SCA-compliant payments in Europe. Read on to learn more about the SCA-compliant connector and what it means for you.

Why is this important?

Achieving SCA compliance on our Stripe Connector means that our European customers now have an additional compliant option to use for processing payments securely. Previously, FormAssembly offered one SCA-compliance payment connector: PayPal.

What is SCA?

If you collect payments from customers in the EU and EEA, you’ve likely already heard of SCA. SCA is a requirement in Europe’s second Payment Services Directive, or PSD2, that concerns the safety of digital payments. SCA applies to customer digital payments made to businesses in the EEA by cardholders who also bank in Europe.

SCA requires:

  • The implementation of additional authentication steps to further verify the identity of a customer. These steps can be in the form of “something the customer knows, has, or is.”
    That the payment method being used allows for 3D Secure 2 (3DS2), which is a newer, more usable version of the previous protocol that enables a post-checkout step to gather additional authentication information.

Who is the SCA-compliant Stripe Connector available to?

The connector is available to all FormAssembly plans.

What’s different about the updated Stripe Connector?

We completely rebuilt the Connector to make it SCA compliant. Changes included updating the API and migrating to payment intents.

Do I have to make any changes to my Stripe Connector?

Certain customers that used old stripe aliases or embedded their payment forms are urged to update their forms to take full advantage of a fully SCA compliant configuration. If you were in this group, you would have received an email with the IDs of your affected forms and instructions on what updates you should make. If you were not in one of these groups, you are not required to make any changes.

Additionally, please note that if you have not configured a product description, you will see your charges in the Stripe dashboard change from a ch_ prefix to pi_.

FormAssembly itself isn’t required to make any specific changes to comply with the PSD2 or SCA, but we understand the importance of this regulation for our customers. We’re glad to be able to support multiple options for SCA-compliant payment connectors and we hope these options make your job easier.

If you have any questions about SCA, please reach out to our support team.



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