Success Story
Industry
Healthcare
Olivet Nazarene University Triples Enrollment by Modernizing Student Portal with FormAssembly
850%
to date increase in new student enrollment
80 hours
per week saved in processing time
2,080 hours
of processing time saved annually
Overview
Olivet Nazarene University (ONU) was perpetually covered up in paperwork, having to jump through hoops to accomplish a task manually, and their senior class numbers were dwindling. For this small, Christian university, these facts were bleak, they knew that they had to make a change. With those factors in mind, they set out to find modern ways to streamline their processes, alleviate unnecessary stressors from staff, and actively maintain their student population including updating their student portal.
Modern, streamlined processes for staff and students
Challenge
At ONU, the faculty wanted to shift their focus from paperwork and outdated processes to provide a better education experience for students. To do this, they recognized the need to automate their processes and reimagine the higher education experience.
“Faculty actually cheered when they heard we would be providing a single interface for grading and modernizing the grade-book process and student portal.”
Solution
By joining forces with ElevateActual, the ONU Global academic team created a new program called Your Way. Built with Salesforce and FormAssembly, this new software offered complimentary general education courses for students.
With FormAssembly, Experience Cloud, and myTrailhead via a Salesforce connection, ONU eliminated an outdated student portal with a newly built flawless and scalable system. This student portal provides classes that not only encourage community and open discussions but also shift the focus away from achievement, giving students the bandwidth to focus on their educational journey.
Results
Since implementing Your Way and working with partners like ElevateActual, Salesforce, myTrailhead, and of course, FormAssembly, ONU has revolutionized its processes to the point of a triple-digit increase in new student enrollment. They have also seen a 50% decrease in manual work—goals that felt nearly impossible with their old system in place. In the future, ONU plans to continue improving processes that will allow their staff to focus on the university’s most important goal, to provide an impactful, educational experience for students.
80
hours per week saved in processing time
50%
decrease in manual work
2,080
hours of processing time saved annually
What features helped ONU achieve those numbers?
Time to refresh your student portal and applications processes?
Meet with the FormAssembly team today to see how you can transform your educational experience.