NPower Leverages FormAssembly to Save Time and Resources as They Expand IT Training Programs
markets operating under 1 streamlined process
form for staff to edit and review
NPower transitions from paper to web forms
Interest and Application Forms
Interest and application forms provide automatic screening to save staff time and effort.
NPower uses FormAssembly in many different ways, but their primary use case involves interest and application forms for young adults and military veterans.
All NPower applicants have access to the forms, which are housed on the organization’s website. The first step in the process is an interest form, which gathers background information about the applicant’s education, age, work eligibility, and sponsorship needs.
“Staff were spending a consuming amount of time looking at qualified and unqualified people,” Byrne said. “Now, the interest form automatically screens for initial eligibility and sends back communications to each applicant, and only those qualified move forward in the full application process.”
By incorporating the interest form into the application steps, FormAssembly helps NPower staff save valuable time, as there is no longer a need to follow-up with leads who do not meet program requirements.
Organizational surveys provide opportunities for pulse checks to gauge levels of satisfaction.
NPower also uses FormAssembly for several different in-house surveys. Staff distributes internship host surveys to employers in order to gather feedback about their experience hosting an NPower intern and if they would extend a potential job offer. Additionally, NPower performs regular pulse checks with their partner employers by requesting information from site supervisors about communication skills, on-site performance, and level of satisfaction with the technical training that NPower provides for students.
“Our goal is to house the surveys in such a way as to gain consistent and comparable feedback across all regions,” Byrne shared.
Byrne also has goals to use FormAssembly to distribute improved, more in-depth alumni surveys in the future. Using client data in Salesforce, the goal is to send out forms in three, five, and ten-year increments to alumni, in order to gauge how the NPower training programs have impacted lives in positive ways.
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