FormAssembly users and data were not affected by the recently announced Cloudflare bug. The bug was patched several hours after it came to Cloudflare’s attention. For more information on the bug, you can read the Cloudflare incident report. Please contact our Support Team at email@example.com with any additional questions.
Today, February 7, at about 11 am GMT-5, FormAssembly Professional and Premier customers experienced approximately 5 minutes of downtime. No form responses were lost. The issue was caused by our “Sort Forms By Last Response” feature, which has since been disabled until further notice. The sort menu will no longer display that option, though users … Read More
Wondering what our top concern is here at FormAssembly? You are—our customers. That’s why we’ve always been known for our fantastic support. However, we’ve noticed some of you questioning our availability lately, so here’s the deal. We recently changed our support system to ultimately offer you better support and proper expectations. With our previous system, you … Read More
It’s the first Friday of the month, which means we’re introducing another member of the FormAssembly team! Today, meet Kevin Hoyle, our Senior Enterprise Account Manager. Name: Kevin Hoyle Title: Senior Enterprise Account Manager Time at FormAssembly: 1 year, 6 months 1. What interested you about FormAssembly in the first place? I worked for a competitor … Read More
Dig deeper into using FormAssembly on your sales or marketing team with our newest eBook: “Web Forms for Sales & Marketing Teams.” In this eBook, we cover plenty of reasons to use FormAssembly to improve sales and marketing efforts, in addition to best practices for creating forms and what to look for in the ideal … Read More
Wondering what we’ve been working on? We’re implementing Google’s reCAPTCHA for FormAssembly forms (only on Form Builder Version 4.4.0) that have CAPTCHA enabled. Here are the key benefits to users: A Reduction in Spam – reCAPTCHA is harder for robots to solve. Improved Appearance – The streamlined appearance doesn’t clash with your forms. Easier for Humans … Read More