Success Story
Industry
Healthcare
Physicians for Human Rights Saves Hours with Automated Data Entry
20 hours
Saved per week on form building and data entry
10 cases
Solved in 30 minutes with digital forms
Overview
Physicians for Human Rights runs an Asylum Program that provides services to asylum seekers. Their application process was managed on PDF documents with manual data entry eating up valuable time and resources. With the help of FormAssembly and their partner North Peak, they’ve streamlined the process to save time and boost their impact.
PDFs and manual data entry
Challenge
PHR’s data collection system prevented staff from regularly engaging in big-picture projects that were the heartbeat of their organization. Applications and forms were collected through PDF documents, which had to be converted through manual data entry.
This process also impacted the team’s visibility into their data.
“The database wasn’t well-suited for tracking the information the team was seeking. The result was that it hindered an ability to understand the information you were capturing.”
”There was a lot of back and forth to get required responses, and it had to be manually entered into the database. All of the PDFs have now been replaced with FormAssembly forms, which are automated through Salesforce.”
Salesforce integrated web forms
Solution
Using FormAssembly forms with Salesforce, the Physicians for Human Rights team saves hours on data entry with no manual entry required. They can better analyze data, track outcomes, and share important results with stakeholders. The staff can guarantee that they receive the information they need without any back-and-forth from emails and PDF documents.
We’re confirming that these outcomes are making a difference. It’s validating the weight of these forensic evaluations and how they impact asylum seekers.”
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