Success Story
Industry
Healthcare
National Gaucher Foundation Saves Time & Automates Data Flow with FormAssembly
100+
hours spent inputting patient data saved with FormAssembly
99.9%
of applicants claiming FormAssembly made the user process simpler
$2.4 million
in grants gifted yearly
Overview
Founded in 1984, the National Gaucher Foundation (NGF) is dedicated to supporting individuals and families impacted by Gaucher Disease. This nonprofit organization tirelessly advocates for better education, awareness, and treatment of the disease. NGF is committed to empowering both patients and healthcare providers by gathering essential data, including insurance forms, patient medical histories, proof of medical expenses, and reimbursement documentation.
wasted time on data entry
Challenge
When the foundation was established, staff relied on a time-consuming paper-based data collection process, creating significant administrative burdens. Frustrated by these inefficiencies, they developed an in-house system to streamline operations. However, this solution soon proved difficult to maintain. It wasn’t until their Salesforce consulting partner, Plative, recommended FormAssembly that they found the solution to their long-standing data collection challenges.
“99.9% of NGF applicants and staff found that this process saved time and was much easier for them.”
easy, connected web forms
Solution
With the help and direction of Plative, NGF was introduced to their FormAssembly web forms. With FormAssembly, NGF could provide a platform for their applicants to submit medical records, proof of insurance, expense reimbursement forms, and other critical information.
NGF was impressed with how simple it was to use FormAssembly. Previously, the editing and updating of applications had to be done by NGF on the back end of their in-house system by administrative employees. The save and resume feature gave their applicants the freedom to go back and update or edit their applications as necessary.
Results
With FormAssembly, NGF streamlined its application process into a single automated workflow. The system efficiently collects and inputs data into Salesforce, notifies the committee, and updates applicants—all in one step. Checks are also processed quickly, ensuring patients receive funds promptly after approval.
200
families and individuals impacted by the NGF CARE Program yearly
$2.4 million
in grants gifted yearly
100+
hours spent inputting patient data saved with FormAssembly
99.9%
of applicants claiming FormAssembly made the user process simpler
FormAssembly features for user-friendly data collection
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