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Customer Satisfaction Rating
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All Features
Professional | Premier | Enterprise Cloud | Compliance Cloud | |
|---|---|---|---|---|
All plans allow you to create unlimited forms and receive unlimited responses.
Users | 1 | 1 | Starts at 3 | Starts at 3 |
All plans offer friendly, awesome support via email or live chat!
Friendly Support | ||||
Our mobile app enables offline data collection from virtually anywhere. Available in iOS and Android app stores.
Mobile Apps | ||||
Create or update data for standard and custom objects in Salesforce.
Salesforce Integration | ||||
Read and manage submitted responses in your web browser. Charts are automatically created for multiple-choice questions, making survey reports a breeze.
Reports & Charts | ||||
Secure your forms with industry standard TLS 1.2 encryption, ensuring the confidentiality of your data as it transits to our servers.
Secure Forms (TLS) | ||||
All plans are PCI DSS Level 1 certified.
PCI DSS Level 1 Certification | ||||
Additional levels of security for your most sensitive data.
Encryption at Rest | ||||
FormAssembly is compliant with the GDPR, a regulation that deals with data privacy in the EU.
GDPR Compliance | ||||
All FormAssembly forms are compliant with FERPA (Family Educational Rights and Privacy Act), a U.S. federal law that protects the privacy of student education records.
FERPA Compliance | ||||
Your forms are automatically Section 508 compliant, designed to be accessible with assistive technology, so anyone can use your web forms.
Section 508 Compliance | ||||
Export your data to Microsoft Excel, Access, and more using the CSV and XML file format.
Export to Excel, XML | ||||
Receive a customized email each time a response is submitted. You can also set multiple addresses to receive a customized email. Formulas can be used to personalize and route your emails dynamically based on submitted data.
Email Notifications | ||||
Automatically send a customized email to the person who submitted a response.Formulas can be used to personalize the email.
Auto-Responders | ||||
Respondents can attach files to their responses, up to 20MB per form submission. With the Enterprise and Compliance plans, respondents can upload up to 38MB per submission.
File Attachments | ||||
Prevent automated submissions from spam bots using CAPTCHAs. A CAPTCHA is a distorted picture that must be identified. This test can easily be done by humans, but not by bots. The Enterprise Plan offers another powerful way to fight spam with the Akismet spam filter.
Spam Protection | ||||
Collect credit card payments with Stripe.
Stripe Integration | ||||
Create order forms and collect payments with PayPal and iATS, or send out invoices and manage subscriptions with FreshBooks Classic.
PayPal, FreshBooks Classic, iATS Integrations | ||||
Collect one-time and recurring credit card payments with Chargent, and connect your transactions to Salesforce.
Chargent Integration | ||||
An Excel-like formula engine allows you to use logic in your form configuration settings. Dynamically compute redirection URLs, select email recipients, and more, based on submitted data. If you're familiar with Microsoft Excel's formulas, you'll master this feature in a flash.
Dynamic Form Settings | ||||
Extend the capability of FormAssembly with custom-developed applications using our API.
API | ||||
Quickly and easily style your FormAssembly forms without leaving the Form Builder.
Theme Editor 2.0 | ||||
Send FormAssembly responses to your Google Spreadsheets. Embed forms in Google Sites.
Google Integrations | ||||
Improve the user experience by prefilling forms with information from Salesforce.
Salesforce Prefill | ||||
Collect direct and recurring credit card payments with Authorize.Net and CyberSource.
Authorize.Net, CyberSource Integrations | ||||
Capture electronic signatures for contracts, policies, waivers, and more.
E-Signatures | ||||
Pull and send data automatically to Salesforce Marketing Cloud.
Salesforce Marketing Cloud Integration | ||||
Start off on the right foot with a FormAssembly’s thorough onboarding service.
Personalized Onboarding | Includes onboarding call | Implementation Program | ||
Add multiple users to your FormAssembly account and streamline processes with SSO.
Multi-user, with single-sign-on (SSO) | ||||
FormAssembly makes it possible to meet data residency requirements in these three continents.
Data Residency in N. America, Europe, Asia-Pacific. | ||||
Authenticate your respondents through integrations with Salesforce Communities, LDAP/Active Directory, CAS, and SAML.
Authenticate Respondents (SSO) | ||||
Full control over multiple users, who can create forms independently and collaboratively. Administrators can fine-tune permissions and review forms for compliance with your organization's policies and best practices, and manage a dedicated template library and list of form themes.
Manage Users, Forms, and Templates | ||||
Our recently updated Salesforce Dynamic Picklists feature allows users to build forms with drop-down menus that pull options directly from Salesforce picklists or lookup results. Configurable in the Form Builder, this feature includes live lookup, multi-field mapping, and controllable sort order. This feature also works with Save & Resume and the ability to edit and resubmit a response.
Salesforce Dynamic Picklists | ||||
Phone support escalation and one-hour response times guaranteed by email or chat, 24/5.
Priority Support | (add-on) | |||
FormAssembly provides HIPAA compliance and business associate agreements for Compliance Cloud customers.
HIPAA Compliance & BAA | ||||
Compliance with GLBA and other financial regulations, such as the NYDFS Cybersecurity Regulation.
GLBA Compliance | ||||
Compliance Cloud includes increased security and privacy controls for the most sensitive data. Once identified, sensitive data is redacted by default to avoid accidental exposure through insecure emails or downloaded reports.
Advanced Security and Privacy Controls | ||||
FormAssembly enters into a Service Level Agreement with each Compliance Cloud plan.
Service Level Agreement (SLA) | ||||
We offer a yearly data security review to Compliance Cloud customers to make sure the highest standards of security are met.
Annual Security Review (upon request) |
Secure, customizable, and dynamic web form builder
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FormAssembly Inc.
885 S College Mall Rd, #399
Bloomington, IN 47401
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