Save and resume forms
Definition: Save and resume forms are online forms that allow users to save their progress and return later to complete the submission. This functionality is especially useful for lengthy or complex forms, giving users the flexibility to pause, gather necessary information, and continue at their convenience—without losing previously entered data.
Key Features:
- Progress Saving: Users can store incomplete form data and return to finish it later.
- Unique Access Links: A personalized link or token enables users to resume their session securely.
- Session Expiry Options: Configurable expiration settings help maintain data security over time.
- User Notifications: Email or on-screen instructions guide users on how to return to their saved form.
Significance: Save and resume functionality significantly improves user experience by reducing frustration and preventing data loss. It helps lower form abandonment rates and increases completion rates by supporting users who may need to take breaks or collect additional information before submitting. This feature is essential for organizations seeking to improve data collection efficiency and user satisfaction, particularly in processes that require detailed input.
Use Cases:
- Grant Applications: Allow applicants to save their work while gathering required documentation over multiple sessions.
- University Admissions: Enable prospective students to complete long application forms at their own pace.
- Healthcare Intake Forms: Give patients the option to pause and complete detailed medical histories when convenient.
- Legal or Compliance Forms: Support users in filling out multi-section regulatory or contract forms without starting over.