How well do you know the awesome people behind FormAssembly? This series is the place to learn all about our incredible team members. This week we’re profiling Angel Speagle, one of our newest Customer Support Specialists.
Name: Angel Speagle
Title: Customer Support Specialist
FormAssembly Start Date: May 2017
1. What interested you about FormAssembly in the first place?
I was on the hunt for a position that would allow me to utilize my background in computers and web support. I’d been previously working in customer support and accounting, but wanted to get back to my computer roots and this seemed like a good fit.
2. What’s your favorite thing about your job?
I love that I never know what the day will hold. It’s not the same questions every day so I never know what I’ll encounter. I learn something new every single day and for a person that strives for more knowledge, this is golden.
3. What excites you most about your position and growth opportunity at FormAssembly?
I feel fully supported in my position both in my department and other departments. I know that when I have a question, there’s someone there to help. I love working for a company that truly values their employees and cares that they are happy. I have the work/life balance that I want as I’m allowed to work a schedule that works for me and my son as well as the company. It’s a win-win-win situation. I’ve seen growth within my department and that makes me excited to know that if I decide I want to move into another role, that will be a possibility for me so I can.
4. What are you looking forward to achieving in your position?
I’ve started diving into our Knowledge Base to help update and create new documents for our customers and the team. I look forward to having one place for everything so that customers can easily find information they’re looking for but also to help the support team better assist our customers.
5. What unique qualities do you bring to the FormAssembly team?
I bring forth a sincere desire to help people along with the ability to locate information quickly to help people with their questions more efficiently.
6. What are some of your favorite activities outside of work?
I am an avid movie watcher, but I also love to visit museums and art galleries. I could spend hours in a museum wandering around. In general, I love to wander around and explore, whether it’s in a museum or a new area. I also enjoy reading, going to watch live music, going to ball games, or taking long walks with my dog.
7. What’s something not a lot of people know about you?
My fingers are double jointed so I can straighten out one section of my finger and bend just the tip.
8. Who was your role model as a child?
Rosie the Riveter and Wonder Woman. They are both strong women who bring forth this persona that resonates with me as a woman that I can do and be anything I want to as long as I put forth the effort.
9. What’s your spirit animal? Why?
A hedgehog because I’m prickly on the outside but can be soft and sweet on the inside once you get past my prickliness.
Like this post? Check out the previous Teammate Highlight featuring our Content Marketing Team Lead, Maggie Tharp.