Outage Report – updated (Dec. 9th 2008)
FormAssembly.com was unavailable for about 2 hours this morning, between 10:39 EST (15:39 GMT) and 10:59 EST (15:59 GMT) and again between 11:30 EST (16:30 EST) and 01:04 EST (17:04 GMT).
Our hosting provider first determined that a network equipment had crashed, causing our database server to be temporarily offline. We are still waiting for a complete report on the root cause of the network incident and extended downtime.
At this time the service is back to normal.
We are very sorry for the unexpected downtime and apologize for the inconvenience. We appreciate your patience and understanding.
Please let us know if you have any further questions or comments regarding this incident.