On-site vs. Compliance Cloud: What You Need to Know as We Retire On-site Plans


We are retiring our on-site offering and new on-site plans are no longer being offered for purchase.


This change became effective October 2017.

Why We’re Retiring the On-site Option

Before we released our Compliance Cloud plan, on-site hosting was the preferred option for organizations that required greater security. Now, our Compliance Cloud plan, which offers HIPAA Compliance and PCI DSS Level 1 Certification, helps organizations achieve a more secure data collection environment. As an added benefit, switching to Compliance Cloud means more features and better support as we retire the on-site hosting option.

Why Switch to Compliance Cloud?


With on-site plans being retired, we’re retiring on-site support as well. Moving to FormAssembly’s Compliance Cloud ensures that your organization will receive quality support from our knowledgeable and friendly Customer Success team. With additional options for priority support and implementation services, you can receive even more responsive and personalized service.


The last on-site release occurred in June 2017, and since then on-site product updates have not been released. On a Compliance Cloud plan you’ll benefit from getting the latest releases, as soon as they’re available.

Useful Features

Having more features means the ability to accomplish so much more with FormAssembly. Move away from on-site to see the benefit of features like Autosuggest, which improves the form filling experience for your users. In addition, new features that are on our roadmap (like response search, workflows, and PDF options) will only be available on our cloud plans. View more features, including our multiple payment connectors like Stripe, Paypal, Chargent, and others.

Top-notch Security

Our Compliance Cloud plan is HIPAA-compliant and PCI DSS Level 1 certified, and we are also FERPA, GDPR, and Section 508 compliant. Across the board, we’re dedicated to constant improvement to ensure we’re the most secure option for data collection.


Our Compliance Cloud plan offers high availability with a 99.9% SLA. That means reliable uptime to allow you to drive business without interruption. For more details, contact us at [email protected].

Don’t just collect data — leverage it.