FormAssembly Guides Online Data Processes for the Northeast Regional Children’s Advocacy Center
About Northeast Regional Children’s Advocacy Center
The Northeast Regional Children’s Advocacy Center is an organization designed to provide support for training and advocacy centers in the northeastern United States. The organization is part of four regional centers established by the Office of Juvenile Justice and Delinquency Prevention (OJJDP) to help communities develop resources for child abuse and trafficking response teams and advocacy centers. The center supports state chapters in the nine states within their jurisdiction, from Pennsylvania to Maine.
The Form Advocate
Katelyn Waltimyer, Training Coordinator
Case Study Snapshot
Because the NRCAC acts as an umbrella organization that supports a number of smaller state chapters, they have a great need for streamlined regional data collection. FormAssembly allows the Center to keep data organized and trackable, which helps as they report their progress for government funding. “There are deliverables we send to the Department of Justice and to our board. It’s very important for them to see the result of the trainings we do to determine if we’re spending their money well,” Waltimyer said.
hours of data entry saved per training program
form responses per training program
of old processes moved to online forms
specialist and technical trainings per year
Cumbersome Paper Processes with Limited Tracking
As is true of many nonprofit organizations, the NRCAC struggled with the maintenance of extensive paper forms for their various programs and evaluations. With a smaller staff, data entry was costly in terms of work hours and productivity. Additionally, they were tracking many form responses through email replies, which added to the burden of maintaining an organized system.
Less Data Entry, More Creativity and Flexibility
FormAssembly is integral to Waltimyer’s position in particular, as she coordinates the center’s daily logistics and is responsible for entering data for all of their various training programs. Waltimyer estimates that FormAssembly saves her an average of one to two hours of data entry per training program, and saves time and energy since the information she needs to access is now all in one place. With 15 large group trainings and about 80-90 smaller technical trainings per year, the yearly time saved for an integral employee like Waltimyer is significant.
Unmatched Salesforce Integration
The ability to integrate directly with Salesforce was a huge selling point for the Northeast Regional Children’s Advocacy Center. Having the ability to pull reports through Salesforce is a huge benefit, as they no longer have to maintain extensive spreadsheets in order to share program or participant information with other parties.
Although Waltimyer was relatively new to her position at the advocacy center, she was able to quickly learn the dynamics of FormAssembly and how to use its features to best serve the organization.
The ability to archive older forms also comes in handy. FormAssembly provides a place for the old forms to exist without having to delete them or lose templates that may be useful in the future.
“Another thing I enjoy is the ability to copy a form and tweak pieces of it,” Waltimyer said.
This ability saves time when they are replicating forms for new events or trainings that require updated information.
Eventually, Waltimyer hopes that the organization advances to a fully online and automated process, one in which all of their form needs are met online by using FormAssembly. With 60% of their form processes currently executed through FormAssembly, the time and cost savings are already significant to the organization’s future.