New: Filter spam with Akismet
The Akismet integration is currently under review for future improvements and does not work as intended. Please reach out to our support team for more information.
If you’re an Enterprise Plan customer, you can now add a powerful spam filter with our Akismet plugin! You might be familiar with Akismet’s spam-crushing powers if you’ve used WordPress.
Here’s how it works: When someone submits a response, Akismet will automatically check that response for spam. If the response gets flagged as spam, FormAssembly will delete the response, or ask the respondent to correct it, depending on how you set it up.
Why use Akismet instead of a CAPTCHA? Well, CAPTCHAs can be hard to decipher, which shrinks the completion rate of a form: if a CAPTCHA looks like it’ll take too much time, a respondent may just give up. On the other hand, Akismet is invisible for respondents, so it won’t impact the completion rate.
Akismet is also pretty smart, and constantly improving: “Akismet monitors millions of blogs and forums, watching the methods and tricks used by spammers in real time. We know all about their spambots, comment factories, buffer sites and social engineering tricks.”
However, while Akismet is an excellent tool, it can’t be 100% reliable. A few spam responses can still go through, and a few legitimate submissions might still get flagged as spam. We recommend that you don’t set up FormAssembly to automatically delete spam until you’ve had a chance to see how Akismet performs for you. You can view undeleted spam in “Incompletes” under the “My Responses” tab.
Ready to start fighting spam with Akismet?
Follow these steps:
- Sign up for an Akismet account. Note: A paid subscription may be required.
- Grab the API key. (You’ll be automatically redirected to get a key after you sign up for the account.)
- Email [email protected] or open a support request, and tell us (a) your Enterprise account and (b) your API key.
- We’ll configure your instance and email you when it’s ready.
- The Akismet option will then be available, and you can enable it on a form-by-form basis.
Note: Akismet is an independent service, not operated by FormAssembly. Submitted data is shared with Akismet for the purpose of spam filtering, and is subject to their Privacy Policy and Terms of Service. If you do not agree to their policy and ToS, do not enable the spam filering feature.
We’d love to hear your feedback. Leave a comment here, tweet @FormAssembly, or email us!
