Incident Report – July 28th 2009

UPDATE (6:45pm): Service is gradually becoming available to all affected regions. We have switched to a different DNS service provider to circumvent the current instability with Softlayer DNS servers. is currently affected by a DNS outage at our hosting facility (
Access to our service has been intermitently unavailable from some locations throughout the morning.
Our monitoring service is reporting 14mn of downtime in the last 24 hours, but some users may have been affected for a much longer time.
We do not have an ETA for a complete resolution at this time.  We’ll update this post as new information is available.
We’re sorry for the inconvenience and working diligently to get this issue resolved.

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