To better protect sensitive student and HR data, The Opportunity Network (OpNet) transitioned from a legacy FormAssembly plan to an Enterprise plan. The move was driven by a need for stronger security measures, including multi-factor authentication (MFA), more granular user access, and improved data privacy across departments. The result is a more secure, organized, and scalable system that supports the organization’s cross-functional teams.
Watch this clip from our annual virtual user conference, FormFest 2025, to hear directly from The Opportunity Network and our team about the transition, or read on for more information.
When The Opportunity Network first started using FormAssembly, they were on what’s now considered a legacy plan – limited to just one user license and lacking many of the features included in today’s higher-tier offerings. Over time, that setup became less and less sustainable.
With multiple teams relying on FormAssembly, the single-user structure made it difficult to maintain clarity and privacy. In some cases, teams couldn’t use the platform at all because all response data was visible across the organization. For example, HR had to create a separate account to manage sensitive submissions.
Security concerns also played a major role. As the organization began implementing multi-factor authentication (MFA) across platforms like Salesforce, they realized FormAssembly needed to follow suit, especially considering the volume and sensitivity of student data being collected.
“FormAssembly was just the obvious next.”
By upgrading to the Enterprise plan, The Opportunity Network gained the ability to assign unique licenses to staff across teams. Now, they have clear silos, with data leads assigned per team and granular permissions in place to match users’ responsibilities.
The results? Cleaner processes, less confusion, and a more secure, streamlined experience for all.
“People can just log on and see the forms they’ve built versus trying to dig through 300+ forms.”
The organization now manages 36 user licenses, tiered access levels, and strict role-based controls – allowing for smoother collaboration across programming, HR, strategic advancement, and more.
