FormAssembly Teammate Highlight: Melony Hypes

Each member of our team is a huge part of what makes FormAssembly successful as a whole. In the FormAssembly Teammate Highlight blog series, we’re asking a few questions to each of our team members to get to know them better. This week, we’re profiling Melony Hypes, Manager of Customer Support.

Name: Melony Hypes
Title: Manager of Customer Support
FormAssembly Start Date: August 2019

1. What interested you about FormAssembly in the first place?

I had a friend and former colleague working at FormAssembly who had great things to say about the culture and company. I was focused on finding a company that really valued its customers and its employees, and FormAssembly appeared to do both. She wasn’t wrong!

2. What’s your favorite thing about your job?

I love that I’m challenged every day to make someone’s day better. I get the opportunity daily to find solutions for our customers’ varied and unique situations. Additionally, I love developing training materials, resources, and opportunities to foster my team’s growth and success, both personally and professionally.

3. What excites you most about your position and growth opportunity at FormAssembly?

Having previously worked with smaller teams, I’m really excited about the opportunity to work with a growing global team. I look forward to seeing how my current abilities are challenged to meet the demands in a larger environment.

4. What unique qualities do you bring to the FormAssembly team?

I’m a pretty curious and empathetic person. I love getting to know people’s situations and motivations, then working to find solutions for them.

5. What are some of your favorite activities outside of work?

I love relaxing with my husband and kids while hiking, biking, cooking new things, visiting the library, or checking out local trivia nights.

6. What’s something not a lot of people know about you?

I secretly believe I was destined to be a choreographer, but I have zero dance abilities!

7. If you were a breakfast cereal, what would you be and why?

Cocoa Krispies—you can never have too much chocolate.

8. What’s your spirit animal? Why?

Maybe a lion. You’d get to spend most of the day relaxing with your friends and family, and then occasionally go out to grab a bite to eat.

Want to read more FormAssembly Teammate Highlights? Check out our previous post about Joey Owens-Barham, Director of Talent and Culture, or visit our team page to learn more about our company culture.

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