Can you believe Dreamforce is almost here? We can’t wait! The event is sure to be a whirlwind, but don’t forget to find time for these awesome sessions, featuring FormAssembly customers, use cases and success stories!.
Top 10 AppExchange Solutions that Make #AwesomeAdmins Appy
When: Tuesday, September 25, 2018, 8:30 a.m.
Where: Moscone West | AppExchange Den
From the Dreamforce event listing:
“Wondering which solutions to install into your org next? Join us to hear about 10 favorite AppExchange apps and how they’re used to solve everyday business challenges!”
Lobby Management from a Gator and a Gopher
When: Tuesday, September 25, 2018, 1 p.m.
Where: Westin St. Francis | Adventurer’s Auditorium
From the Dreamforce event listing:
“Lobby management is becoming a popular topic among users of Salesforce in higher education. Come learn how three schools have used Salesforce to create queueing capabilities for various audiences in different ways. We will compare and contrast how each school set up the front-end user experience, the back end for staff, and the integrations involved in the process. We will also discuss how reports and dashboards can be used to support your lobby management and student success metrics. A Salesforce project is never complete so we will each cover what is next on our roadmap for our lobbies.”
Service Excellence Forum
When: Wednesday, September 26, 2018, 9:30 a.m.
Where: 594 Howard St. | 4th Floor, Suite 460, Room 3 | San Francisco, CA
“Salesforce’s State of Service offers insights and trends from over 2,600 global service organizations. Join fellow thought leaders at Internet Creations’ inaugural Service Excellence Forum on September 26th for a deep dive into how forward-thinking organizations respond to customer demands and how the future of tech impacts service practices.”
Featuring FormAssembly’s Hillary Sciscoe, Customer Development Representative.
Q: Where do I get started? A: Case Management
When: Thursday, September 27, 2018, 10 a.m.
Where: Westin St. Francis | California East
From the Dreamforce event listing:
“Distribution lists and shared inboxes can be a mess to manage and create a lot of extra work. Salesforce case management is out-of-the-box functionality that will allow you to centralize your communications and ensure all of your constituents receive a quick response. You don’t need to work in IT or have a Salesforce certification to get this up and running. You will leave this session with actionable ideas for having case management up and running within weeks.”
Taming Complexity With Repeatable Solutions
When: Thursday, September 27, 2018, 2 p.m.
Where: Moscone West | Admin Theater
From the Dreamforce event listing:
“Learn how the Boston Athletic Association worked with FormAssembly to save hundreds of hours of work by building a repeatable solution that solved their top data collection pain points. Learn how to optimize form conversion, streamline processes and exceed expectations.”
Add one of these sessions to your Dreamforce 2018 schedule today!
