Incident Report: May 9 – 29, 2018
The following is the incident report for a traffic metadata leak that occurred between May 9 and May 29, 2018. While we consider the impact of the leak to be very limited, we take the privacy and security of all types of data very seriously, and we extend our...
AWS Migration: What You Need to Know
What FormAssembly will be making an infrastructure switch to Amazon Web Services (AWS) – a positive change that will result in rapid automated scalability when traffic increases, better redundancy for every type of server we work with, and an overall improvement...Incident Report: Notification Deliverability April 16-May 26, 2017
The following is the incident report for intermittent email errors with FormAssembly that have been occurring over the past several weeks. We know that you rely on our email notification system to ensure a quick and smooth process in your organization and we are very...
Incident Report: April 18, 2017
The following is the incident report for FormAssembly Enterprise outage that occurred on April 18, 2017. We understand this service issue has impacted our valued Enterprise clients, and we apologize to everyone who was affected. No data was lost during this incident,...
Enterprise Customers: Why to Schedule Your Gemini Migration Today
We released FormAssembly Gemini last summer, but if you’re an Enterprise user, the switch likely wasn’t immediate. We’re now aiming to retire the old infrastructure and migrate all Enterprise users to the new infrastructure by July 31, 2017. All you need to do is...
