Over the past 24 hours we’ve had a series of unscheduled downtime windows for both FormAssembly.com and FormAssembly Enterprise Cloud customers. We’re still working to resolve the issues, but we wanted to take a moment to tell you the causes and our plans...
FormAssembly will experience a brief (<5m) downtime at 11:00pm ET on Friday, May 13th. FormAssembly Enterprise and FormAssembly On-Site customers will not be impacted by these changes. This period will be used to upgrade basic services and perform routine...
Wednesday at approximately 3:00PM EST, a stale firewall configuration was accidentally applied to one of the servers powering FormAssembly Gemini, preventing delivery of email notifications from that server. This issue was remedied Thursday morning at 9:10AM EST....
Today, FormAssembly multi-tenant services were unavailable for approximately 36 minutes. Specifically, the management of forms at app.formassembly.com and the availability of forms via tfaforms.com were substantially, if not wholly, unavailable. Our initial response...
At 11:00am ET February 5, we began experiencing a severe sustained service disruption to our form processing ability. We’re currently investigating this issue and will have more updates as we resolve the issue. Please note that FormAssembly Enterprise customers...
