Announcement: Form Builder Versions 4.4 and Older to Be Retired by the End of 2019

May 6, 2019 | Form Builder Updates, New Features and Updates

If you are a current FormAssembly customer, and you have forms that were created and are still actively collecting submissions in Form Builder 4.3 or 4.4, you will soon receive an email notifying you of the retirement of these outdated versions of the Form Builder. Form Builder 4.3 will be retired September 30, 2019, and Form Builder 4.4 will be retired December 31, 2019. After September 30, you will not be able to edit any of your forms on Form Builder 4.3, and all new forms will be in version 5.0. After December 31, you will not be able to edit any of your forms on Form Builder 4.4.

This article can help you determine which Form Builder version you are using on your account.

The act of sunsetting these versions of the Form Builder helps us to focus on providing an excellent experience for you on Form Builder 5.0, while simultaneously streamlining our documentation and support services.

You are not required to make any adjustments to your forms in view of this upcoming change, but it may be necessary based on your customization around the form and how you have it embedded in any locations. Overall, we recommend upgrading to Form Builder 5.0 to receive the best and most current form building experience.

These additional notes will help you navigate the upcoming transition:

  • IMPORTANT: After September 30, 2019, you will not be able to edit any forms that are on 4.3; after December 31, 2019, you will not be able to edit any forms on Form Builder 4.4.
  • Forms created and edited with Form Builder versions 4.4 and older will be prompted to upgrade to Form Builder 5.0.
  • After upgrading your form, you can review it in Form Builder 5.0 and then opt to:
    • Save the updated form without making additional edits.
    • Make and save edits to the new version of the form.
    • Leave the form as is and exit out of the Form Builder, keeping it in the old version. Doing so means you will be unable to modify this form.
  • All new forms created after September 30 will default to being created in Form Builder 5.0.
  • A good way to review and test your form in Form Builder 5.0 is to clone the form first before upgrading.

Our goal is for this transition to be as smooth and effortless as possible, so please reach out to our support team if you have any questions about this update. We will also be holding webinars regarding this topic, so be sure to keep an eye on our website for upcoming details and registration.

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