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How to Make Forms More User Friendly

As a member of the Support Team I have seen a lot of forms. Some work better than others. This is not a question of luck as there are specific things you can do to give your respondents a better experience and increase the likelihood that the form will be completed.
Here are the take-homes in summary form (see below for more)

Keep pages short
Minimize mouse usage
Avoid multiple columns
Place labels close to fields
Hide what’s not necessary yet

And here’s the full explanation …

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